The Coffee House Crowned Customer Service Champ

The readers of Bloomingdale-Riverview Patch chose The Coffee House in FishHawk Ranch as the local business with the best customer service.

Who has the best customer service in the Bloomingdale-Riverview area?

We asked and you answered. Boy, did you answer!

We started out with , and after weeks of polling to narrow down the field of players, has emerged the champion in Bloomingdale-Riverview Patch’s first-ever customer service competition.

The Coffee House edged by a final tally of 10,190 to 8,967 in the .

Shannon Coughlin, manager of The Coffee House, was thrilled to learn the business had won. She'd placed fliers on the front door and drive-thru window urging customers to vote but said she was overwhelmed by the response, especially the personal shout-outs to her.

A professional barista for about five years, Coughlin worked at Indigo in Tampa prior to moving to Valrico and landing a job at The Coffee House six months ago. She said she prides herself on remembering what everyone drinks and makes an effort to get to know each of her customers.

"I love making people smile and laugh," she said. "It's just knowing that what I say and how I act can make the difference between someone having a good day and a bad day."

Over the past month of our contest we had tons of votes, comments and reviews from Patch readers, and we've connected with lots of local business owners who told us their .

Our contest was meant to highlight local businesses and recognize all the competitors for their great customer service. We hope you'll continue to support your favorite local businesses by reviewing them in Patch's business directory and stopping in to see them.

Congratulations to The Coffee House and thank you to all of the competitors for making Bloomingdale and Riverview such a great place to live!


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