.

Q&A: Orange Home Accessories

Bloomingdale-Riverview Patch catches up with the semifinalists in our Best Customer Service contest for local businesses.

As Bloomingdale-Riverview Patch readers voted on their favorite businesses in , a few quickly rose to the top. One of those that has really shined is .

Patch caught up with Orange's owner ahead of the semifinals in our customer service contest, which will resume at 6 p.m. Wednesday, March 28.

Name of business: .

Name of owner: Debbie Ploor.

In business since: December 2006.

How long have you lived in town? I have lived in Brandon for 25 years with my husband of 34 years, Rick and two girls (oldest now lives in New York City and youngest lives in Orlando).

What do you love about living and working in our town? I love working in my own community and getting to see and meet those who have been here a long time and getting to know new comers as well.  We moved here from Miami 25 years ago and have always felt a sense of family in this community. 

What do you wish everyone who came into your shop knew about you? Well, I left a great career in sports marketing after 18 years to follow a passion. I always dreamed of owning a store like this. I want Orange to be a place people feel welcomed and comfortable. Where they would find something that would make them smile when they see it in their home or feel great about giving someone a special gift. I love it when someone tells me how much they love an item they received and when I go to someone's home and see something from the store there or being used to entertain with it makes me fell wonderful.  I love going to market to search for those special pieces.  I make sure I know about the artist/designers.  It is important to me to have merchandise that I know was made with love and care.

Tell us a quick story about a time you provided awesome customer service: We try to provide a comfortable happy atmosphere for people to shop in. Our services include gift wrapping, shipping, delivering, special orders, we do a wish list so family members can come in and get what someone really wants.  One particular story: I had a customer who visits family here in town and always stops by the store...they bought a mirror and I shipped it to their home in NY City ... the shipping company damaged the box and broke the mirror.  Just happened that my vendor was in NY for a show and I was on my way to NY for that buying show as well. They only had one mirror in that design left and would take 8 to 12 weeks to get another one. They had that one with them at the show on display ... so when I got there we worked it out to have the mirror hand delivered by the company owners. They got in a cab and took it directly to the customers home. They were very happy.

Allison Ploor March 28, 2012 at 05:15 PM
I'm so proud of my Mom and the amazing service she provides to the community. She truly cares about every item that she selects and has a passion to share it and find a special place for it in your home. Her business, work ethic and love for this community is an inspiration to me.
Larry Irby March 29, 2012 at 09:19 PM
Orange is a beautifully stocked, staffed and managed business, and my personal favorite for gifts in all of the Tampa Bay area! Kudo's to owner Debbie Ploor.
Melissa Firlit March 29, 2012 at 10:59 PM
I have had a great time when shopping at Orange. I was given amazing attention and when I asked questions the detailed answers were far above my expectation. I love the items I have purchased from there and recommend Orange and their products to many friends!
Larry Irby March 30, 2012 at 02:38 PM
Do yourself a favor and stop in at Orange! You will be so glad you did.
ChasB March 30, 2012 at 02:51 PM
My wifre and I both love Orange. A week without a trip to the store translates to a not very good week!
Mary E. March 30, 2012 at 03:15 PM
My favorite store in Florida! Thanks Debbie for opening Orange!
terry March 30, 2012 at 04:36 PM
Go Orange, you are the best!
Julie Baker March 30, 2012 at 05:32 PM
Go Orange! love that store and the service!
Jamie March 30, 2012 at 06:04 PM
I 'discovered' Orange last Friday night at their evening event. What a fun, fabulous place! I went for the music and Chef instruction, and left with four gifts! Debbie is so knowledgeable and helpful.
Annie S. March 30, 2012 at 07:45 PM
I first shopped at Orange about three months ago, and now I'm a fan and customer for life. So are a bunch of my friends who I've introduced to the store. Great store and service Debbie!
Marti Hatcher March 30, 2012 at 08:09 PM
I live in Chatanooga and never plan a Tampa trip without including a shopping spree at Orange. The store alone is worth the drive and owner Debbie Ploor is super!
Jack Hatcher March 30, 2012 at 08:38 PM
I agree with Marti (of course), Debbie Ploor's Orange is worth the drive from Chattanooga just for the shopping! And boy can Marti ever shop! Keep up the wonderful work Debbie!
Frank P March 30, 2012 at 09:49 PM
Orange is the finest home accessory store I've ever had the pleasure of shopping. Wonderful store, superb service.
Cindy B March 31, 2012 at 02:12 PM
Orange is the best home accesssory store anywhere! The merchandise is absolutely unique and Debbie Ploor is exceptional.
Leslie March 31, 2012 at 02:23 PM
Orange is absolutely my favorite store when I have a need to browse through hundreds of beautiful art peices. Apparently I have that need often as I find myself there at least once weekly. Thank you Debbie for giving Brandon this lovely shop!
Cindy Dillard March 31, 2012 at 02:24 PM
Orange is my favorite store in Brandon! Debbie Ploor is just amazing.
Esther Vickers March 31, 2012 at 02:29 PM
I was searching for a wedding gift recently and my friend suggested I visit Orange. What an absolutely amazinh store! I found the perfect wedding gift, which Debbie Ploor wrapped beautifully, AND found the perfect lamp for my bedroom. I'm hooked for life!
Sylvia March 31, 2012 at 02:54 PM
Orange is so beautiful, so unique, so refreshing for Brandon! Thank you Debbie Ploor.
Susan Fletcher April 02, 2012 at 02:38 PM
I 'discovered' Orange and owner Debbie Ploor about a year ago when she organized an evening event featuring appetizers from one of Rolling Pin's Chefs, and a wonderful wine tasing. I love that store and the service!
Rick Vickers April 02, 2012 at 02:44 PM
Exemplary service, beautiful merchandise, awesome store! Orange rocks.
Ray B. April 02, 2012 at 02:46 PM
Thanks again, Debbie and Orange, for helping mke find the perfect wedding gift for my daughter and (future) son-in-law.
Teresa J April 02, 2012 at 03:58 PM
Thanks Debbie for bringing Orange to Brandon. You and the store are the best!
Peggy F April 02, 2012 at 04:16 PM
I have to have an Orange fix about twice a week. Debbie and staff are wonderful!
Jan C April 02, 2012 at 04:20 PM
I first shopped ar Orange approximately 5 years ago, the day it opened. I last shopped therde yesterday, and it's even more beautiful that the first time I laid eyes on it. remarkeable job by Debbie Ploor!
Savannah Irby April 02, 2012 at 04:50 PM
I have shopped at Orange since it originally opened, but moved to Atlanta about 2 years ago. Even so, all my Christmas. wedding and birthdays gifts are purchased at Orange, beautifully wrapped, and sent to the recipients. Ms. Debbie makes this all happen, always selecting the perfect gift (in my student price range)! I love it!!

Boards

More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »